Privacy Policy

Last Updated: 25th February 2026

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1. Who We Are

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This website is operated by Drayton Estates Group Ltd.

Registered Company Name: Drayton Estates Group Ltd
Company Number: 1401 3144
Registered Office Address: 30 Gidding Road, Sawtry, Cambridgeshire, PE28 5UJ
Email: ben@draytonestatesgroup.co.uk
Telephone: 01487 800300

We are the Data Controller responsible for your personal data.

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2. What Personal Data We Collect

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We may collect and process the following personal data when you use our website or contact us:

• Full Name

• Email Address

• Telephone Number

• Postcode

• Project Information provided in enquiry forms

• Any information you provide in message fields

• Technical data such as IP address, browser type, and website usage data (via cookies)

We only collect information that is necessary to respond to your enquiry or provide our services.

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3. How We Collect Your Data

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We collect personal data when you:

• Submit a resin quote request form

• Contact us by phone or email

• Opt in to receive marketing updates

• Use our website (via cookies and analytics tools)

 

4. How We Use Your Personal Data

 

We use your personal data to:

• Respond to your quote enquiries

• Arrange site visits and provide estimates

• Contact you regarding your project

• Provide customer support

• Send marketing communications (only where you have given explicit consent)

• Improve our website and services

We do not sell or trade your personal data.

 

5. Lawful Basis for Processing

 

Under UK GDPR, we rely on the following lawful bases:

• Legitimate Interest – to respond to enquiries and provide requested quotes

• Contractual Necessity – where processing is required to provide services

• Consent – where you have opted in to receive marketing communications

• Legal Obligation – where required by law

You may withdraw marketing consent at any time.

 

6. Marketing Communications

 

If you choose to opt in, we may send you:

• Project updates

• Special offers

• Service announcements

• Company news

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

We will never send marketing communications without your consent.

 

7. Data Sharing

 

We may share your personal data with:

• Trusted service providers (such as website hosting providers)

• Professional advisers where necessary

• Legal or regulatory authorities where required

We ensure all third parties respect the security of your data and comply with UK data protection laws.

We do not sell personal data to third parties.

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8. Data Retention

 

We retain personal data only for as long as necessary to:

• Respond to enquiries

• Fulfil contractual obligations

• Meet legal or accounting requirements

Marketing data is retained until you withdraw consent.

 

9. Data Security

 

We take appropriate technical and organisational measures to protect your personal data from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

Our website is hosted on secure platforms and uses appropriate security safeguards.

 

10. Your Data Protection Rights

 

Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate data

• Request erasure of your data

• Restrict processing

• Object to processing

• Withdraw consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk

To exercise your rights, please contact us using the details above.

 

11. Cookies

 

Our website uses cookies and similar technologies to:

• Improve website functionality

• Analyse visitor behaviour

• Enhance user experience

For full details, please see our Cookie Policy.

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12. Changes to This Policy

 

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.